ROLE OVERVIEW

Under the Head of Mission Support Component, the incumbent provides operational Logistics support to the Mission Support Component of ECOWAS PSOs.

ROLE AND RESPONSIBILITIES

• Ensure the smooth operation of ongoing administrative functions including work environment, space, equipment, and information retrieval systems.
• Assist the Head of Mission Support in the smooth operation of ongoing administrative and budgeting functions including work environment, space, equipment, and information retrieval systems.
• Manage the flow of information by screening and prioritizing all incoming correspondence, ensure that outgoing information are dispatched in a timely manner and independently handling a wide range of information requests and inquires in consultation with the Head of Mission Support.
• Disseminate information to staff regarding office administrative and budgetary procedures, processes, and practices.
• Carry out operational activities which have been identified by superiors.
• Assist the Head of Mission Support Component in the Management of Staff presence, absence, sickness, and leaves.
• Carry out any other tasks as may be assigned.

ACADEMIC QUALIFICATIONS AND EXPERIENCE

·       Bachelor degree (or Equivalent) in Management, Human Resources, Law, Sociology, Administration or related field.

·       5 years of progressively responsible experience n project management, logistics and human resource management.

·       Experience in PSOs and at least five (5) years’ experience in sub-saharan Africa.

·       Knowledge of and ability to conduct in-depth studies and reach conclusions on possible causes and solutions to political issues/problems in specific areas/countries of the ECOWAS community.

·       Must have previous specialty and employment experience in integrated logistics support.

·       Demonstrates technical competence to relate to various issues and perspectives to political, social, economic, and humanitarian programmes requirements/capacities of member-states.

·       Demonstrates professional competence and mastery of subject matter.

·       Have at a minimum of one year experience in a UN or AU PSO mission.

AGE LIMIT

Be below 50 years old. This provision does not apply to internal candidates.

ECOWAS KEY COMPETENCIES

• Ability to persuade/influence others to consider a certain point of view, adopt a new idea or implement new methods and practices.
• Ability to lead a team of trainees/junior staff and instill a spirit of teamwork to engage employees and achieve a well-defined set of activities.
• Ability to respect the chain of command in an appropriate manner.
• Ability to resolve challenges that occur with minimal direction and/or to recommend and explain solutions or alternatives for approval.
• Ability to utilize the Code of Ethics to manage self, others, information, and resources.
• Ability to mentor others and create feedback loops with supervisors, colleagues, and subordinates to build strong working relationships and improve performance.
• Contribute to maintaining organizational unit’s performance goals and standards.
• Interpersonal skills with the ability to keep a client informed of progress or setbacks in projects of relevance to the timeline, quality, and quantity.
• Ability to proactively interact with clients and build strong trusting relationships based on mutual respect and regular discussions.
• Ability to establish and sustain professional credibility with clients/stakeholders in a manner that anticipates their needs, mitigates issues and that carefully balances professional obligations with the need to be sensitive and responsive to their needs.
• Ability to counsel, advise, consult, and guide others on matters pertaining to assigned client service responsibilities and established client service standards.
• Demonstrate respect for cultural differences, fairness, and ability to relate well with People from varied backgrounds, nationality, gender, ethnicity, race and religion.
• understanding of diverse cultural views especially within West Africa, with sensitivity to group differences; ability to challenge bias and to practice tolerance and empathy.
• Ability to listen actively, consider people’s concerns and apply judgement, tact, and diplomacy.
• Ability to work in a diverse and inclusive interactive environment that benefits from diverse strengths.
• Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• Ability to encourage, empower, and advocate for people in an unbiased and transparent manner.
• Knowledge of ECOWAS institutions, sectors, programmes and policies.
• Knowledge of ECOWAS internal operational requirements of programs, projects, services, and systems required to achieve work assignments and meet performance goals.
• Knowledge of rules and procedures of ECOWAS associated assigned responsibilities and ability to explain these clearly to others.
• Knowledge of the ECOWAS culture, structures and performance issues and priorities impacting assigned responsibilities.
• Knowledge of member states development trends, indicators, challenges, and opportunities as it relates to project/programme assigned to own position.
• Ability to study data/information from a variety of sources, identify anomalies, trends and issues, present findings, and make recommendations.
• Ability to break down problems or processes into key parts to identify and solve gaps in service, quality assurance, compliance, and performance targets.
• Knowledge of and ability to apply techniques to generate creative ideas and new approaches to meeting goals.
• Ability to use evidence and research to inform policies and programs and identify relevant and appropriate sources of information, including stakeholders, regional institutions and/or internal committees.
• Demonstrate operational computer proficiency using appropriate tools.
• Ability to make sound use of graphics and tables to effectively present numerical data to write semi-complex technical reports/proposals and edit/check templates, letters, etc.
• Ability to convey information clearly and concisely in a succinct and organized manner through both writing and verbal means.
• Exhibit interpersonal skills, make presentations, express opinions, and debate ideas with others in a constructive manner.
• Proficiency in information communication technologies (ICT).
• Fluency in oral and written expressions in one of the ECOWAS official languages of the Community (English, French & Portuguese). Knowledge of an additional one will be an added advantage.
• Ability to develop and implement an individual action plan for achieving specific work goals.
• identify, organize, and monitor tasks throughout to facilitate execution.
• Ability to contribute and/or lead on projects as per accepted project management standards and techniques, to co-ordinate contributions by others to set and meet deadlines.
• Ability to organize work, set priorities, and work within timelines, giving attention to details, stakeholders, indicators, and risks.

·       Ability to identify, collect and assess indicators to monitor performance and to take proactive remedial action as required.